Frequently asked questions at José Joaquin de Olmedo airport
Answers to passenger questions
- How to go from the airport to Guayaquil old town by bus?
- How much does a taxi cost?
- What requirements are needed to fly and enter the Galapagos islands?
- Where to buy a SIM card?
- What to do in case of a long layover for a connecting flight?
- Where to find the luggage storage service?
- What to do in case of loss of luggage or belongings?
- Does the airport have banking and currency exchange services?
- Are there drugstores?
- Are there travel agencies available at the airport?
How to go from the airport to Guayaquil old town by bus?
The Metrovía Metroexpress service stops right in front of the terminal and goes to the historic center, crossing the city from south to north. Ticket price: (0.30 USD).
How much does a taxi cost?
The taxi and Uber fare range between 0.30 to 0.50 usd per km (between 3 and 4 USD to the city center). The terminal stop is exclusively for taxis, so if you choose UBER you will have to arrange the meeting point with the driver.
What requirements are needed to fly and enter the Galapagos islands?
As a first requirement, you will need to have an accommodation reservation for every day that you are going to be on the island, in addition to the roundtrip plane ticket. Also during the check-in process, you must complete an entry form to the islands. Then you must go to the office of the Governing Council of the Galapagos Special Regime (located inside the airport – 5 am to 12 am) to deliver the form. There they will also check your luggage to make sure you are not carrying any of the restricted products (water, animal and vegetable derivatives, etc.). After the check, you will get the transit card by paying 20 USD (card or cash.
Once, landed at the Seymour Galapagos Airport, collect suitcases and pass the passport control, you must pay the National Park Entrance Fee in cash. Non-resident foreign tourists 100 USD (under 12 years old 50 USD) – Foreign non-resident tourists, but from one of the countries belonging to the Andean Community of Nations or Mercosur 50 USD (under 12 years old 25 USD). Non-resident foreign students or teachers registered 25 USD. For nationals or foreigners residing in Ecuador (USD 6 and USD 3 under 12 years old)
Where to buy a SIM card?
The SIM Store is located in the departure lounge and is open 24 hours a day, seven days a week. Tel +593 (9) 87232140.
Bluefon is located in the international pre-shipment zone, 24 hours a day. Tel +593 (9) 94454483
Wifi-to-go is located in the International Arrivals Hall, baggage claim area. Available 24 hours. Tel. +593 (9) 99906547
What to do in case of a long layover for a connecting flight?
There are several services available 24 hours, including some shops, duty free, food options and cafeterias, as well as VIP lounges and luggage storage service. So your stay can be more comfortable. If the long layover is overnight, you can book for a night in a hotel nearby .
Where to find the luggage storage service?
The Secure Wrap located in the Arrivals Hall (tel. +593 (4) 2169246) offers luggage storage and is available 24 hours a day. It also has a packing service from 2 pm to 10 pm.
What to do in case of loss of luggage or belongings?
If your luggage or personal effects were lost during the trip, you should check with the respective airline. If they were lost inside the airport terminal, you can contact the Security Department during administrative hours by calling +593 (4) 2169169 ext. 1148.
Does the airport have currency exchange services?
Global Exchange offers a 24-hour currency exchange service in the Arrivals and Departures Hall. In turn, both at arrivals and departures, there are several ATMs from various banks. And Banco Bolivariano has a branch service through the departure lounge window, from Monday to Friday, from 8:30 am to 1:30 pm and from 2:00 pm to 4:00 pm.
Are there drugstores?
Farmacia Fybeca is located in the Arrivals Hall,
Monday to Friday from 06:30 to 22:00.
Are there travel agencies available at the airport?
The agencies are in the departure lounge.
Tecnoviajes from Monday to Friday, from 7 am to 9 pm; Saturday and Sunday, from 10 am to 2 pm Tel +593 (4) 216-9196
E-Travia from Monday to Friday, from 09:30 to 19:00; Saturday and Sunday, from 11 am to 4 pm Tel +593 (4) 602-4003
Travel speed from Monday to Friday, from 08:00 to 20:00; Saturday and Sunday, from 9:30 am to 2:00 pm and from 3:00 pm to 6:30 pm Tel +593 (4) 601-6730